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Does DIAPASON have its own product configurator for made to measure articles ?
Yes, DIAPASON has built-in product configuration tools:
- a sales configurator to state and cost the customer's need,
- a technical data process designer, to convert the commercial need into production elements.
I already have a product configurator, can we continue to use it ?
Of course, a standard interface will be created for your current solution, or if you find that DIAPASON's configuration tools are more powerful, we will integrate them into your information system.
How do you reduce risks during the project ?
DIAPASON can be implemented in a turnkey integration, where ISIA is contractually engaged to respect functionnal results, budget and implementation schedule.
How far can the resources of my company contribute to the project ?
ISIA ensures the development of your company's functions and assists your teams in implementing secondary flows. Moreover, owing to the transfer of competencies that are an inherent part of the "turnkey" solutions process, your teams will get quickly grasp the use of DIAPASON.
How can DIAPASON simplify the description of customer needs for complex products ?
ISIA has developed a graphical "wizard" built into the sales process designer allowing you to visualise your customer's project and simultaneously and easily work on both the graphical elements and the commercial description.
How far can DIAPASON unify all the activities of the group ?
All the flow of communication is handled on the same basis (no additional development is required for the interface).
Is the DIAPASON ERP system multilingual ?
Yes, DIAPASON comprises a simple translation engine that is fast and easy to use. It translates all the customised settings for each sector configured (workflow, forms, dashboard, documents...) to the language of your choice.
Does DIAPASON require special developments ?
No, DIAPASON has its own settings configuration language: DIALOG. This tool offers open functionality capabilities, prolonging the life of your initial investment since it is forward compatible with future versions. This makes special developments unnecessary.
Does DIAPASON provide a circuit for validating information in our organisation ?
Yes, DIAPASON has workflow settings functions for accomplishing the tasks between the various actors of a process, lead times, validation modes, providing each of the actors with the information required to execute his or her task.
Are ISIA's project teams readily available ?
Owing to their experience in different industry issues, our engineering-consultancy teams combine expertise and availability for our clients.
Does DIAPASON offer tools for decision-making ?
Yes, DIAPASON allows you to take the right decisions thanks to customisable indicator dashboards. The solution manages all of the flow of information of your company; DIAPASON therefore lets you take a step back to help you make the right choices.
Is Diapason a sustainable solution ?
Yes, DIAPASON has been around for 17 years and develops with your needs thanks to ISIA's R&D department. We are constantly adding new functions that our customers ask for and take into account the latest technologies to prolong your investment.
Does ISIA belong to a group ?
No, ISIA is an independent simplified joint stock company, free to exercise its strategic choices. ISIA's growth is still going strong thanks to the functional power of DIAPASON, increasingly supported by more and more SMEs and SMIs.
Who integrates DIAPASON ?
ISIA is the only integrator of DIAPASON. Our company manages the entire solution but provides training to customers so that they can maintain DIAPASON and implement it on their new sites.
How can DIAPASON increase our productivity ?
DIAPASON ERP system helps you optimise your industrial organisation and increase the reliability of your data flow. Implementing DIAPASON helps you reduce errors, avoid double input and, especially, create synergies between your different departments: they communicate with each other!
Is DIAPASON's hotline truly efficient ?
ISIA's support teams are known by our customers for their availability and competence. Our on-line support teams are regularly trained in the latest technologies to be able to efficiently answer any questions you may have.
Does DIAPASON cover only production ?
No, DIAPASON has several modules. Although the historic strength of the system lies in the proven functional power in the area of production optimisation, modules for purchasing, customer relations, supply chain, accounting and customer support cover all of the main domains of your organisation.
If you can't find answers to your questions, do not hesitate to call us on 0033 562 451 621.
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