Product customization for industrials is an important differentiating factor and provides a strong service for customers. Industrializing this customization requires a flexible and powerful product configurator, able to manage all your business rules to translate the customer needs into management needs, both for made to measure and standard products with options and alternatives.
Our partners, mainly operating on the industrial joinery market, use DIAPASON's integrated product configurator to offer to their customers customized products : windows, doors, shutters, stairs, furnitures, varpentry, office partitions. Customised products are designed with DIAPASON to validate commercial and technical feasibility, calculating the price and to validate delivery delay.
This customization allows to bring full satisfaction to end customers, to quickly integrate new product lines, to assist commercial process and to control data inputs. DIAPASON's integrated product configurator is particularly well-suited to manage complex processes such as tailor-made products, multi-site of production and distribution or multi-language sales channels.
Designed for distributors, retailers, sales teams and cutomers, DIAPASON's product configurator ensures optimum efficiency of quote generation : process times are reduced (sales and manufacturing cycles) and B2B as B2C customers' satisfaction is maximised.
Main benefits :
Securing quotes and orders
- Reliable financial and technical specifications
- shared technical know-how
Sales performance
- end user friendly ergonomics, productivity improvements
- Improved quality for quotes
- Improved customer service
Improved organization
- Method centralization, use of the tool by manufacturers or retailers
- Improved autonomy for retailers
Main functions :
- Use of a scenario in a dynamic questionnaire to describe customers' need
Generation of graphic objects for each option and alternative to assist data input and to validate needs with customers
- Constraints and input control engine (alternatives, options, calculations ...) to ease the establishment of rules
- Real time price calculation taking into account the manufacturing cost, the features of each component and customers specifications
- Consideration of supply delays, manufacturing and logistical information to generate a reliable time of delivery
- Management of user rights to normalize data input, multilingual management for international deployment
- Total customization abilities : navigation buttons, menus and visualizations of custom lists for maximum efficiency
- Product catalog centralization and distribution on the order sites
Generation of technical descriptions and related data (item (s), classification (s), range (s) ...)
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